This privacy notice explains who we are, what personal data we collect and use about individuals registering and making bookings for Eventbrite events offered by the University, how we use your personal data, our lawful basis for processing, our relevant retention periods, and how you can exercise your data subject rights. This notice provides information that is in addition to the information contained within the University’s privacy notice which was provided to you at the point of data collection as part of your Eventbrite registration. Please read this notice to understand our practices and if you have any questions, please contact us using the contact details provided below. 

Who we are

Throughout this notice, “University”, “we”, “our”, and “us” refer to the Manchester Metropolitan University, a higher education institution and exempt charity under Schedule 2 of the Charities Act 1993 (amended by the Charities Act 2011). As a higher education institution, we provide teaching, education, research and all necessary support services. The University is the Data Controller in respect of any personal data held about you from your Eventbrite registration. The University is registered as a Controller with the Information Commissioner’s Office (ICO). We manage personal data in accordance with the General Data Protection Regulation (GDPR) and the University’s Data Protection Policy. 

The personal data we process. 

We collect personal data about individuals registering for our Eventbrite events directly from you. The exact personal data we hold will depend on the type of event you register to attend, and will be determined on a case-by-case basis to ensure that we only collect and hold information, which is adequate, relevant and limited to what is necessary for the event which you wish to attend, but is likely to include the following: 

  • Your name
  • Your email address
  • The event you are interested in attending 
  • How you heard about the event 
  • Any special requirements in respect of attending a university event, eg accessibility requirements necessary to attend physical or online events. It may also include allergy information if catering is provided. 
  • Whether you provided us with your consent to receive our marketing and promotional communications, what information you would like to receive and communication preferences. 

The Purposes and Lawful basis of the Processing

Your information will enable us to: 

  1. Purpose – administer your booking and facilitate your attendance at our event.

Lawful basis – We process your personal data to fulfil your request in ways you would reasonably expect and which has a minimal privacy impact to you. As such, we rely upon the ‘legitimate interest’ lawful basis.  If this involves the processing of special categories of personal data such as allergy information or accessibility reasonable adjustments, we will process this information using the substantial public interest lawful basis. Specifically, to comply with statutory obligations in relation to equality of opportunity or treatment, and health and safety legislation.

  1. Purpose – To conduct promotional and marketing activities for events which are similar to the event you are registering for and which we think you will be interested in

Lawful basis – legitimate interests, this processing has a minimal privacy impact, and is believed to benefit both you as the data subject and the University. 

  1. Purpose – To conduct wider promotional and marketing activity. This is likely to include sending you targeted promotional marketing communications about the University, its services, events, courses, and benefits of studying with us which we think you will be interested in. (If you provided us with your consent).  It may also include details of events, blogs and news items hosted by the Cultures of Disability research group. 

Lawful basis – You have given us your consent. You provided us with your consent to send you promotional and marketing related communications. 

  1. Purpose – To conduct post event evaluation, quality review and survey activities. Wherever possible this will be conducted anonymously and without the use of identifying personal data. However, on occasion it may be appropriate to use personal data or you as the data subject may wish to specifically identify yourself. 

Lawful basis – We will process any post event evaluation information in ways which you would reasonably expect and which has a minimal privacy impact to you. As such, we rely upon the ‘legitimate interest’ lawful basis


The University use the services of Eventbrite as a data processor to assist us with the registration of individuals for our event. Accordingly if you have registered for an university Eventbrite event your personal data will be accessible to Eventbrite. For further information about how Eventbrite use your personal data please see:

We also use the services of processors to assist us to deliver our promotional communications to you. Those third-party providers include, but are not limited to, NetNatives, Gecko Labs Limited and Campaign Monitor. Your personal data will only be accessible to these processors if you have provided us with your consent to send you our promotional communication. 

This data processing activity will take place under the strict terms of a data processing agreement. Such agreements will restrict the use of your personal data to the defined purposes stated above and incorporate important confidentiality and information security requirements.  

The right to withdraw consent. 

You can withdraw your consent for us to process your personal data for our promotional activities and to receive any or all of our promotional related communications using the contact information, which was provided in the original privacy notice at the point of data collection, by using unsubscribe links within our communications or by contacting: manmetuni@mmu.ac.uk. 

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data which relies on lawful processing grounds other than consent. 

Data retention 

Your personal data will only be retained in an identifiable form for no longer than it is necessary to fulfil your specific request of the University. Specifically, we will retain your personal data as follows:

  • Information about your registration and attendance at our event. Completion of event + 1 year. 
  • Information about dietary requirements and accessibility requirements. Completion of event + 6 years.
  • If you withdraw your consent for us to use your personal data for our promotional activities we will dispose of your personal data. 
  • unless you refresh your consent, we will use your personal data for a marketing related activities for a period of three years at which point we will dispose of your personal data. 

For further information about the University’s Retention and Disposal procedures please refer to MMU’s Retention and Disposal Schedule: https://www.mmu.ac.uk/records-management/retention-and-disposal-schedule 

Your rights in respect of the processing 

The GDPR provides data subjects with the following data subject rights:

The right to be informed – the original privacy notice used at the point of data collection, combined with this additional privacy notice information assists with fulfilling these obligations

The right of access – You have the right to be told whether we are processing your personal data and, if so, to be given a copy of it. This is known as the right of subject access. The right of access to personal data held about you exists in order to be aware of, and verify, the lawfulness of the processing. You can find out more about this right on MMU’s Subject Access Page: https://www.mmu.ac.uk/data-protection/subject-access

The right to erasure and right to object – You can ask us to erase your personal data in any of the following circumstances: we no longer need the personal data for the purpose it was originally collected; you withdraw your consent and there is no other legal basis for the processing; you object to the processing and there are no overriding legitimate grounds for the processing etc. Once we have determined whether we will erase the personal data, we will contact you to let you know.

The right to restrict processing – You can ask us to restrict the processing of your personal data in the following circumstances: you believe that the data is inaccurate and you want us to restrict processing until we determine whether it is indeed inaccurate, the processing is unlawful and you want us to restrict processing rather than erase it, we no longer need the data for the purpose we originally collected it but you need it in order to establish, exercise or defend a legal claim and you have objected to the processing and you want us to restrict processing until we determine whether our legitimate interests in processing the data override your objection. Once we have determined how we propose to restrict processing of the data, we will contact you to discuss and, where possible, agree this with you. 

Please use the contact information below to exercise these rights. 

Contacting Us 

For questions or concerns about this Privacy Notice, or our use of your personal information, please use the contact information provided within the privacy notice provided at the point of data collection or email manmetuni@mmu.ac.uk

Our Data Protection Officer can also be contacted using dataprotection@mmu.ac.uk, by calling 0161 247 3884 or in writing to: Data Protection Officer, Legal Services, All Saints Building, Manchester Metropolitan University, Manchester, M15 6BH.

For events hosted by ‘Cultures of Disability’ group, you can also contact r.oates@mmu.ac.uk or by using the ‘contact us’ details on the website www.culturesofdisability.com.   

Right to lodge a complaint with the supervisory authority. 

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) as the supervisory authority in respect of the processing of your personal data. We would encourage you to expend our internal complaints procedure through our initial contact and the University Data Protection Officer, prior to contacting the ICO. Please contact casework@ico.org.uk, or telephone 03031231113.  For further contact information please see https://ico.org.uk/global/contact-us